New York · Open 24 Hours
Cable off the drum or snapped, door sitting crooked. Written price before we start.
Cables are under tension whenever the door is down. When one lets go it shows up straight away.
One cable has come off its drum, so that side has nothing holding it and the door has gone crooked in the opening.
The cable has unwound off the drum. The door is now held by one side only and should be left alone.
Cables fray from the bottom bracket up. Once strands are broken the rest goes without much warning.
A jammed or wrapped cable stops the drum turning, so the door stops wherever it was.
The cable is riding wrong on the drum and cutting into it, which damages the drum as well.
Cable and spring tension are no longer holding the weight. Keep people and cars out from under it.
Cable RepairA lift cable runs from the bottom bracket up to a drum on the spring shaft. The bottom bracket is under the full tension of the door, which is exactly why cable work is not a job to try with the springs still loaded.
We release the tension properly, replace both cables so they stretch at the same rate, reseat the drums square and reset spring tension before testing the balance.
Cables are only touched once the tension around them is controlled.
The door is locked down and the springs checked before any cable work starts. Cables under tension are dangerous to touch blind.
Tension is taken off the system in a controlled way so the cable and drum can be worked on safely.
Cables are replaced as a pair, sized to the exact drop and drum of your door.
Drums are set so the door lifts evenly on both sides, not crooked.
Springs are re-tensioned and the door is tested by hand for level travel before power is reconnected.
The opener is reconnected and the door is run through several cycles to confirm it tracks straight.
Century is not a lead broker passing your address to whoever bids for it. Our own technicians run the calls, in our own vans, with parts already on board.
We cover New York City and the surrounding boroughs, on everything from a single family garage to a brownstone carriage door or a commercial roll up gate. Same crews, same trucks, and the same way of pricing a job on every call.
Search for a garage door repair and half the results are brokers reselling your number. Here is our sequence, in order.
One number, answered by a live operator around the clock. You describe what the door is doing.
An arrival window, then a text when the truck actually leaves for your address.
The technician inspects the whole door before quoting anything. Springs, cables, rollers, tracks, opener and balance.
A written price before a tool comes out of the van. You approve it, then work starts. Not the other way round.
Mention the offer when you call and it goes on your written quote.
Real Google reviews from customers across New York, published as written.
“Michael was prompt, friendly, and thorough in explaining the parts and process necessary to get our garage door back in working order. The work was completed in the amount of time he estimated. Warranty details provided before and after the job was completed.”
Holly Princiotto · a month ago · Google
Dhyan was amazing. She showed up on time, gave me an estimate and returned and installed the garage door opener the same day! She explained everything to me. I am very happy with the service and the product.
Michael was my garage technician and he was phenomenal! As a military member, I know great service when I receive one and Michael went above and beyond to ensure my garage door was working properly, as well as shared recommendations to consider for the future.
I had a broken engine and after a half an hour, Michael the technician arrived. He gave me all the options for the different engines Chamberlain LiftMaster, and craftsman. We eventually decided to install a LiftMaster engine and now it functions perfectly.
Excellent service. Michael came out the save day I called, assessed the problem, and offered several solutions to get things fixed. He was very knowledgeable and we discussed multiple options. Fair price too. Highly recommended
Michael and his associate Gal did a fantastic job on indtalling 2 n e w garage door openers and keypads. Professional and couteous they were great and deserve anN equally great review. The best!
Jeff was an exceptional tech. He walked me through all my options clearly and promptly and then he eventually also did the job in under two hours. All in all, incredible experience and I will definitely work with them in the future!!
Mike arrived at my house 25 mi utes after I called and replaced my lift master engine. We were so happy me and my husband wanted to leave two reviews!!! Work with century they are amazing!!
Michael the Garage technician arrived at my house 20 minutes after I called him and repaired my entire torsion fifth and after two hours everything works impeccably now and I had an incredible customer service experience.
One crew handles the whole door, not just the part that failed.
Broken torsion or extension springs replaced in pairs, with the balance tested afterwards.
Spring Repair
Sensors, gears, logic boards, trolleys and remotes on LiftMaster, Chamberlain and Genie units.
Opener Repair
Belt, chain and wall mount openers sized to the weight of your door, old unit hauled away.
Opener Installation
Steel, insulated and carriage doors measured, installed and tested against your opener.
Door Installation
Dented, cracked or rusted panels matched and replaced without swapping the whole door.
Panel Repair
Door stuck open or shut right now. A live person answers, day or night.
Emergency RepairBrands we service
A person answers, you get an arrival window, and you see the price before anyone starts work.
