New York · Open 24 Hours
Broken spring, door will not lift. Same day service and a written price before we start.
A spring failure looks like several different problems. These are the ones we get called for most.
Look at the bar above the door. A torsion spring that has failed shows a two inch gap where the coil separated.
A spring under full tension releasing sounds like a gunshot. The door usually still looks fine afterwards.
The opener pulls, the door rises slightly, then it gives up or reverses back down.
With the opener released, a balanced door should hold at waist height. A door with a broken spring drops or will not budge.
An extension spring on one side has stretched or snapped, so the door goes into the opening crooked.
The motor is trying to lift the full weight of the door on its own, which is how openers get destroyed next.
Spring RepairA garage door spring is what actually lifts the door. The opener only guides it. That is why a snapped spring leaves you with a door that will not move and an opener that sounds like it is dying.
We carry torsion and extension springs on the van in the common sizes, so the measuring, the swap and the balance test usually happen on the same visit.
The same six steps on every spring job, residential or commercial.
Springs, cables, drums, rollers and the center bracket are checked before anything is touched, so nothing else is about to fail.
Torsion or extension springs sized to the exact weight and wind of your door, not a generic swap.
Old springs are unwound with winding bars, never cut or forced under load.
Both sides are replaced together and wound to the correct number of turns, so they wear evenly.
The door is tested by hand and with the opener, and adjusted until it holds level at any point.
Old springs, hardware and packaging leave with the technician.
Century is not a lead broker passing your address to whoever bids for it. Our own technicians run the calls, in our own vans, with parts already on board.
We cover New York City and the surrounding boroughs, on everything from a single family garage to a brownstone carriage door or a commercial roll up gate. Same crews, same trucks, and the same way of pricing a job on every call.
Search for a garage door repair and half the results are brokers reselling your number. Here is our sequence, in order.
One number, answered by a live operator around the clock. You describe what the door is doing.
An arrival window, then a text when the truck actually leaves for your address.
The technician inspects the whole door before quoting anything. Springs, cables, rollers, tracks, opener and balance.
A written price before a tool comes out of the van. You approve it, then work starts. Not the other way round.
Mention the offer when you call and it goes on your written quote.
Real Google reviews from customers across New York, published as written.
“Michael was prompt, friendly, and thorough in explaining the parts and process necessary to get our garage door back in working order. The work was completed in the amount of time he estimated. Warranty details provided before and after the job was completed.”
Holly Princiotto · a month ago · Google
Dhyan was amazing. She showed up on time, gave me an estimate and returned and installed the garage door opener the same day! She explained everything to me. I am very happy with the service and the product.
Michael was my garage technician and he was phenomenal! As a military member, I know great service when I receive one and Michael went above and beyond to ensure my garage door was working properly, as well as shared recommendations to consider for the future.
I had a broken engine and after a half an hour, Michael the technician arrived. He gave me all the options for the different engines Chamberlain LiftMaster, and craftsman. We eventually decided to install a LiftMaster engine and now it functions perfectly.
Excellent service. Michael came out the save day I called, assessed the problem, and offered several solutions to get things fixed. He was very knowledgeable and we discussed multiple options. Fair price too. Highly recommended
Michael and his associate Gal did a fantastic job on indtalling 2 n e w garage door openers and keypads. Professional and couteous they were great and deserve anN equally great review. The best!
Jeff was an exceptional tech. He walked me through all my options clearly and promptly and then he eventually also did the job in under two hours. All in all, incredible experience and I will definitely work with them in the future!!
Mike arrived at my house 25 mi utes after I called and replaced my lift master engine. We were so happy me and my husband wanted to leave two reviews!!! Work with century they are amazing!!
Michael the Garage technician arrived at my house 20 minutes after I called him and repaired my entire torsion fifth and after two hours everything works impeccably now and I had an incredible customer service experience.
One crew handles the whole door, not just the part that failed.
Sensors, gears, logic boards, trolleys and remotes on LiftMaster, Chamberlain and Genie units.
Opener Repair
Belt, chain and wall mount openers sized to the weight of your door, old unit hauled away.
Opener Installation
Snapped or off track cables replaced in pairs, drums reseated and spring tension reset.
Cable Repair
Steel, insulated and carriage doors measured, installed and tested against your opener.
Door Installation
Dented, cracked or rusted panels matched and replaced without swapping the whole door.
Panel Repair
Door stuck open or shut right now. A live person answers, day or night.
Emergency RepairBrands we service
A person answers, you get an arrival window, and you see the price before anyone starts work.
